FAQ

FAQs

We’re here to help

About Gainbridge®

What is the financial strength of Gainbridge®'s issuing insurance company?

Gainbridge Lifeis rated A- (excellent) financial strength rating of insurance company by AM Best.

A.M. Best Company assigns ratings from A++ to S based on a company’s financial strength and ability to meet obligations to contract holders. A- (Excellent) is the 4th highest of 16 ratings. For more information about the rating, visit www.ambest.com

Is Gainbridge® a reputable company?

Yes. Gainbridge® was founded in 2018 and is a proud subsidiary of Group 1001, which has approximately $67.8 billion of combined assets under management as of December 31, 2024.

Gainbridge Life is also rated A- (Excellent) by A.M. Best and rated "Excellent" on Trustpilot by Gainbridge® customers.

Who is the insurance company issuing Gainbridge® annuities?

Gainbridge Life Insurance Company (NAIC #15691) (“Gainbridge Life”), a Delaware-domiciled insurance company with its principal office in Zionsville, Indiana. Gainbridge Life is currently licensed and authorized to do business in 49 states (all states except New York and Puerto Rico).

Who can I contact if I have questions?

You can contact Gainbridge®'s customer support team for assistance with your annuity. Call 1-866-252-9439, email team@gainbridge.io, or chat with us here.

How is my money invested?

Your money is invested in the insurance company's general account, which is a diversified portfolio of low-risk investments.

How is Gainbridge® protecting my information?

Gainbridge®'s security team uses a number of industry-standard measures to protect your account and ensure your experience with us is safe and secure. We're constantly working to ensure Gainbridge® is one of the safest places for you to build your financial future through password safety, encryption, two-factor authentication, and staying ahead of best security practices.

Does Gainbridge® sell CDs?

Gainbridge® does not sell certificates of deposit (CDs). We offer fixed annuity products, including FastBreak™, a non-tax deferred annuity that you can withdraw at any age, similarly to a CD.

How does Gainbridge® make money?

Gainbridge® is invested in traditional investments like corporate bonds, mortgage backed securities and similar securities. Most of the returns are credited to the annuity owner.

How are Gainbridge® rates so high?

By offering annuities directly, we eliminated the middleman, getting rid of hidden fees and commissions, putting more money back in your hands.

Buying a Gainbridge® annuity

Who can purchase a Gainbridge annuity?

Gainbridge® annuities are available to all individuals 18 and older, with some limitations by product for those 80-90 years old, seeking a safe and reliable way to grow their savings.

Is there a minimum investment amount?

Yes, for all Gainbridge® products the minimum investment amount is $1,000.

Can I use my IRA or 401(k) funds to purchase an annuity?

Yes, you can transfer or rollover funds from your IRA, 401(k), or Roth IRAs to purchase a Gainbridge® annuity. The only Gainbridge® annuity you cannot use your IRA, 401(k), or Roth IRA funds to purchase is FastBreak™

How do I purchase a Gainbridge® annuity?

You can purchase a Gainbridge® annuity online. Select the product you'd like to buy and enter some basic information to submit an application. Once submitted you can then fund your annuity through checking or savings account, check, or qualified transfer (typically an IRA, 401(k), 1035 exchange, or Roth IRA).

Do I have to use an agent to buy a Gainbridge® annuity?

No, you can purchase Gainbridge® annuities online through our platform!

How long does it take to fund the annuity, after the application has been submitted?

Depending on your funding method, your annuity can be funded in as little as 2-5 business days (checking or savings) or take roughly 30 days if you are transferring an annuity or retirements funds into your policy.

Why do I have to provide my Social Security Number?

To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information identifying each person who opens an account.

What this means for you: When you purchase an annuity through the Gainbridge platform, we will ask for your name, address, date of birth, and certain other information that will allow us to identify you. Enrollment through the Gainbridge® platform does not require us to run a credit check but is subject to ID verification.

See our Privacy Policy page for more information about how we collect, use, and protect your information.

Will you run a credit check on me?

No. Enrollment through the Gainbridge® platform does not require us to run a credit check but is subject to ID verification.

What is a 1035 exchange?

A 1035 exchange allows you to transfer funds from an annuity, insurance policy, or long term care product into another without triggering taxes on any gains with the original contract.

Fees and commissions

What commissions are paid to agents for the sale of Gainbridge annuities?

There are no commissions! Gainbridge® annuities are sold directly to consumers, eliminating agent commissions or fees allowing for more competitive rates.

What is a surrender charge?

A surrender charge is a fee you may incur if you withdraw more than a certain percentage of your annuity's value before the end of the surrender period.

Are there surrender charges with Gainbridge® annuities?

Yes, however, Gainbridge® offers flexible options. You can typically withdraw up to 10% of your initial premium in the first year or, starting in the second year, you can withdraw up to 10% of the contract anniversary's contract value, without incurring a surrender charge or market value adjustment. We recommend reviewing the annuity contract for specific terms and potential penalties related to withdrawals.

Can I withdraw my money before the end of my term?

In the first year, you can withdraw up to 10% of your initial premium or RMD (Required Minimum Distribution) or, starting in the second year, you can withdraw up to 10% of the contract anniversary's contract value. These are the maximum amounts you can withdraw without incurring a surrender charge or market value adjustment in a given contract year.

Are there any fees associated with Gainbridge® annuities?

Gainbridge® annuities have no annual fees or sales charges.

What fees can I expect when purchasing a Gainbridge® annuity?

There are no hidden fees with any Gainbridge® annuities. The only fee you may incur is if you withdraw more than 10% of your annuity value before the end of your term.

FastBreak™

What is a non tax deferred annuity?

A non-tax-deferred annuity is an annuity where you pay taxes on earnings in the year they are earned, rather than deferring them until withdrawal. Your money's growth is subject to annual taxation.

When can I withdraw my money from my FastBreak™ annuity?

You can withdraw your money at the the end of your term. Alternatively, you can withdraw up to 10% your initial premium in the first year or, starting in the second year, you can withdraw up to 10% of the contract anniversary's contract value.

These are the maximum amounts your can withdraw without incurring a surrender charge or market value adjustment in a given contract year. We recommend reviewing your annuity contract for specific terms and potential penalties related to withdrawals.

What are the benefits of FastBreak™?

FastBreak™ is a high rate savings product that grows your money non-tax deferred meaning you can earn and withdraw your money at any age, unlike most traditional annuities where you can only withdraw your money after 59.5 years old to avoid penalty from the IRS. FastBreak™ grows more similarly to a Certificate of Deposit than a traditional annuity.

Are there any restrictions on who can open a FastBreak™ account?

To open a FastBreak™ account with Gainbridge®, you must live in the United States and be at least 18 years old. It’s best to check our guidelines or consult with customer support for specific criteria.

Will I get a 1099 form for taxes?

Yes. Because your earned interest is non-tax-deferred, every January, we'll send you a 1099INT form based on the prior year's credited interest, whether or not you made any withdrawals. It's similar to how taxes are handled for certificates of deposits.

What is the difference between FastBreak™ and SteadyPace™?

FastBreak™ is a non-tax deferred multi-year guaranteed annuity (MYGA), growing your money similarly to a CD, that you can earn and withdraw at any age.

SteadyPace™ is a tax deferred multi-year guaranteed annuity (MYGA), accelerating your money's growth, that you can withdraw after 59.5 years old without penalty from the IRS.

What is a fixed annuity?

A fixed annuity is an insurance contract that guarantees a fixed interest rate on your money for a specific period. It's a safe way to grow your savings without the risks of market fluctuations.

What are the benefits of a fixed annuity?

  • Guaranteed Growth: Earn a competitive, fixed interest rate for a set period.
  • Protection from Market Volatility: Your principal is safe and won't lose value due to market fluctuations.

How does a fixed annuity compare to a bank CD?

Both offer fixed interest rates, but fixed annuities often have higher rates and provide tax-deferred or non tax-deferred growth, depending on the product. CDs are FDIC-insured, while fixed annuities are backed by the issuing insurance company's financial strength.

What is the difference between a fixed annuity and a variable annuity?

A fixed annuity offers guaranteed growth, while a variable annuity's returns are linked to market performance.

What is a Multi Year Guaranteed Annuity (MYGA)?

A Multi-Year Guaranteed Annuity (MYGA) is a type of fixed annuity that offers a guaranteed interest rate for a specified period, usually ranging from 3 to 10 years. It provides stable, guaranteed returns and a tax-deferred or non tax-deferred growth structure, making it a secure option for savings.

Is FastBreak™ a CD?

No, FastBreak™ is a non-tax deferred annuity. The main difference between FastBreak™ and a Certificate of Deposit (CD) is FastBreak™ is issued by an insurance company, Gainbridge Life Insurance Company, while a CD is issued by a bank.

Otherwise, a FastBreak™ annuity has fixed rates and interest taxable as earned like a CD.

SteadyPace™

Is SteadyPace™ a good option for retirement savings?

SteadyPace™ offers a fixed interest rate, providing stability, guaranteed growth. With tax-deferred earnings and no market risk, it helps you build a secure financial foundation for retirement. Consider your overall strategy and goals to see if it fits your needs.

What is a fixed annuity?

A fixed annuity is an insurance contract that guarantees a fixed interest rate on your money for a specific period. It's a safe way to grow your savings without the risks of market fluctuations.

What is SteadyPace™?

SteadyPace™ is a tax deferred multi-year guaranteed annuity (MYGA).

What is the difference between FastBreak™ and SteadyPace™?

FastBreak™ is a non-tax deferred multi-year guaranteed annuity (MYGA), growing your money similarly to a CD, that you can earn and withdraw at any age.

SteadyPace™ is a tax deferred multi-year guaranteed annuity (MYGA), accelerating your money's growth, that you can withdraw after 59.5 years old without penalty from the IRS.

What is a tax deferred annuity?

Tax-deferred annuities allow you to invest money, with the earnings accumulate tax-deferred until you withdraw your money.

What are the benefits of a fixed annuity?

  • Guaranteed Growth: Earn a competitive, fixed interest rate for a set period.
  • Protection from Market Volatility: Your principal is safe and won't lose value due to market fluctuations.

How does a fixed annuity compare to a bank CD?

Both offer fixed interest rates, but fixed annuities often have higher rates and provide tax-deferred or non tax-deferred growth, depending on the product. CDs are FDIC-insured, while fixed annuities are backed by the issuing insurance company's financial strength.

What is the difference between a fixed annuity and a variable annuity?

A fixed annuity offers guaranteed growth, while a variable annuity's returns are linked to market performance.

What is a Multi Year Guaranteed Annuity (MYGA)?

A Multi-Year Guaranteed Annuity (MYGA) is a type of fixed annuity that offers a guaranteed interest rate for a specified period, usually ranging from 3 to 10 years. It provides stable, guaranteed returns and a tax-deferred growth structure, making it a secure option for savings.

ParityFlex™

What is a Guaranteed Lifetime Withdrawal Benefit (GLWB)?

An income rider is a feature that can provide guaranteed lifetime income payments from your annuity.

What are the benefits of ParityFlex™?

ParityFlex™ offers several benefits, including a guaranteed annual check for life, fixed rate growth, and tax-deferred growth, which helps your investment grow over time without immediate tax implications.

What are the potential drawbacks of ParityFlex™?

Here are some things to consider:

  • Potentially Lower Returns: While you're guaranteed a minimum return, it might be less than what you could earn with riskier investments.
  • Limited Access: You may have to pay a fee if you need to withdraw your money early.

What happens at the end of my term with ParityFlex™?

At the end of your initial term, the term will reset for another 7 years at a new guaranteed rate with a new surrender schedule. If income has been turned on, your guaranteed lifetime income stream continues uninterrupted.

What is ParityFlex™?

ParityFlex™ is a multi-year guaranteed annuity (MYGA) with a Guaranteed Lifetime Withdrawal benefit (GLWB). The MYGA guarantees your money will grow at a fixed rate, and the GLWB guarantees you'll have income for life, even if your annuity account value reaches zero.

Can my ParityFlex™ annuity run out of money?

With ParityFlex™ you have a GLWB (Guaranteed Lifetime Withdrawal), that provides guaranteed income for your lifetime, even if your annuity account value reaches zero.

OneUp™

What is the crediting strategy for OneUp™, including the cap?

Interest in the Index Account is based on a combination of a Guaranteed Interest Credit and a performance-based Index Interest Credit. The Guaranteed Interest Credit ensures your Index Account will grow by at least a minimum amount. It is applied at the end of each Guaranteed Interest Term and is based on the Guaranteed Interest Rate, a fixed annual percentage that is declared at the beginning of each Index Strategy Term.

The Index Interest Credit is a potential additional interest credit, calculated at the end of each Index Strategy Term as described below for the applicable index strategy. It will never be less than zero, even if the index performance is negative.

OneUp™ uses a 5-year Term Point-to-Point with Cap (at issue) and a 1-year Term Point-to-Point with Cap at the conclusion of the initial index strategy term. The cap is the upper limit to the percentage of gain in the value of the index. Cap Rates are subject to change and guaranteed not to be less than 0.25%.

  • Point-to-Point Measurement: The strategy measures the change of the S&P 500® index value at the beginning of the index strategy term to its value at the end of the index strategy term the index, 5 years later.
  • Participation Rate: OneUp™ offers a 100% participation rate, meaning you receive the full percentage of index growth up to the cap
  • Maximum Growth Potential: This structure creates an opportunity to earn interest credits of up to 60% over the 5-year term
  • Guaranteed Interest Rate Credit: Regardless of the S&P 500® performance, you'll receive a guaranteed interest credit of 1% per annum (total of 5% over the 5 year strategy term).

For example, at the end of the index strategy term

  • The S&P 500® changed positively by 12% from the beginning to the end of the 5 year index strategy term, your index interest credit would be 7% plus the annual 1% guaranteed interest credit (5% over the index strategy term) for a total of 12%.
  • If the S&P 500® changed positively by 68% from the beginning to the end of the 5 year index strategy term, your index interest credit would be 60%.
  • If the S&P 500® changed negatively by 10% from the beginning to the end of the 5 year index strategy term, your index interest credit would be 0%, but you still receive your 1% annual guaranteed interest credit (or 5% over the 5 year index strategy term).

This crediting strategy balances upside potential with downside protection, making OneUp™ an attractive option for retirement savers seeking growth with security. 

How does the OneUp™ Fixed Index Annuity work?

OneUp™ works through a combination of guaranteed growth and market-linked performance:

  • Principal Protection: 100% of your initial investment is protected from market downturns so long as you do not take a withdrawal
  • Dual growth structure: Your money grows through both an annual guaranteed interest credit and potential index-linked interest credits based on a the S&P 500® which is applied at the end of the index strategy term
  • Tax-Deferred Growth: Any interest earned is not taxed until you withdraw it, allowing your money to compound more efficiently
  • Accessibility: You can withdraw up to 5% of your contract value annually without withdrawal charges, however, you may be subject to a federal tax penalty if under the age of 59 1/2

The value of your annuity will never decrease due to market performance, giving you both growth opportunity and peace of mind.

How is interest credited to my OneUp ™ annuity?

Interest is credited to your OneUp™ annuity through two distinct mechanisms:

Guaranteed interest credits:

  • A fixed 1% interest rate credit is applied to your contract value annually.
  • This interest rate credit occurs regardless of market performance
  • Credits are applied at the end of each contract year
  • This ensures a minimum 5% credit over the 5-year contract term


Index interest credits:

  • Additional interest may be credited based on the performance of the S&P 500® index
  • Index credits are calculated at the end of your 5 year index strategy term and are measured from the beginning of the term to the end.
  • If the S&P 500® index has positive performance from the beginning to the end of the index strategy term, you receive an interest credit proportional to that growth
  • If the index performance is negative, no index interest is credited, but your principal is protected from market performance

This dual crediting approach provides you with guaranteed growth while also allowing you to benefit from positive market performance.

What happens if the market goes down?

Your principal is 100% protected even if the market declines. If the index performs negatively during your term, you’ll still receive your guaranteed interest rate of 1% annually (5% over the 5 year index stategy term) . You can never lose money due to market performance.

Is a fixed index annuity right for me?

A fixed index annuity might be right for you if you want greater potential for growth than a traditional fixed annuity while still protecting your principal. With a fixed index annuity your interest is linked to a market index, such as the S&P 500®, the Nasdaq 100 or the Dow Jones Industrial Average, subject to a cap. This creates the potential for more growth if the index performs well—and conversely offers protection from loss due to poor index performance. Although your annuity’s interest is tied to the index's performance, your money is not directly invested in the market. This means that if the index your annuity is tied to doesn’t perform well, your annuity doesn’t lose its value due to market volatility.

How does a fixed index annuity differ from a regular fixed annuity?

While both protect your principal, traditional fixed annuities offer a fixed interest rate for the entire term, while OneUp™ offers growth potential tied to the performance of the S&P 500®. At the end of the 5 year index term strategy, your account can be credited up to 60% of the performance of the S&P 500® measured from the beginning to the end of the index term strategy. Traditional fixed annuities provide fixed interest but OneUp™ provides both the potential for higher growth and downside protection. And, with OneUp™ if the index does not perform well, you will never lose your premium and still be credited a guaranteed interest rate of 1% annually. The guaranteed interest rate is declared at the beginning of each index strategy term.

What is a fixed index annuity?

Fixed indexed annuities provide growth potential linked to a market index while protecting your principal from market losses. It offers the potential for higher growth potential than traditional fixed annuities while still maintaining downside protection.

What are the benefits of OneUp™?

OneUp™ offers several benefits, including:

  • A guaranteed minimum interest rate of 1% annually. The guaranteed interest rate is declared at the beginning of the index term strategy
  • Crediting potential of up to 60% of the growth of the S&P 500®
  • Principal protection from market downturns
  • Tax-deferred growth
  • Flexible withdrawal strategies (however, a withdrawal will reduce your contract value and your principal is no longer protected)

What are the potential drawbacks of OneUp™?

Here are some things to consider:

  • Limited Access: You may have to pay a surrender charge if you need to withdraw your money early.
  • Capped Returns: The amount credited to your account may be limited, even if the market does really well.
After buying an annuity

What happens at the end of my term?

You would have several options, including:

  1. Renew your contract for another term with a new interest rate;
  2. Withdraw your funds either to a bank or a transfer to another account (like a 1035 exchange or rollover); or
  3. Annuitize your contract to receive regular income payments

What is annuitization?

Annuitization is the process of converting your annuity into a stream of regular income payments, often for life. Annuitization can happen at any time, including at the end of the term.

What is the "free look" period?

The "free look" period is a 30 day period after your annuity is issued during which you can cancel the contract and receive a full refund, for any reason.

How can I manage my Gainbridge® annuity?

You can manage your annuity online through Gainbridge®'s secure portal.

What payout options are available with Gainbridge® annuities?

You can either receive a lump sum or annuitization at the end of your term.

If I die, where does my annuity money go?

Your designated beneficiary will receive the annuity's accumulation value.

Is there a surrender charge upon the death of the annuity owner?

No, your beneficiary will not be charged surrender fees upon your death.

How can I log into my Gainbridge® account?

You can access your account online through Gainbridge®'s secure portal. You can login here with your email and password.

How can I update my Gainbridge® account information?

You can update your account information by contacting Gainbridge®'s customer support team. You can contact us by phone 1-866-252-9439, email team@gainbridge.io, or online chat.

To update your beneficiaries, you can contact us or change this in your online portal.

How can I access my money after buying a Gainbridge® annuity?

You will have a Gainbridge® portal where you can see and manage all your Gainbridge® policies. To withdraw your funds, you can contact us by phone 1-866-252-9439.

How does the interest on Gainbridge®'s multi year guaranteed annuity compound?

With Gainbridge® products, the interest on our multi-year guaranteed annuity compounds daily. Your interest is added to your principal balance each day, allowing your investment to grow more effectively over time.

What happens if I need to withdraw more than 10% of my account value?

If you withdraw more than 10% of your account value from your Gainbridge® annuity, it may trigger a surrender charge and a possible market value adjustment (MVA), which can reduce your overall returns. Additionally, any amount withdrawn could be subject to taxes. We recommend reviewing your annuity terms and consulting with a financial advisor if necessary.

Can I cancel my annuity?

Yes. All Gainbridge® annuities comes with a Free Look period. During this time (usually 30 days after you get the contract), you can return it for a full refund of your premium payment, for any reason.

How often will my online account value update?

Gainbridge® annuity account values are updated daily and reflect current interest credited and any withdrawals. Log in to your online account at here to access all your account information.

Can somebody else receive my monthly payouts?

Yes. As the annuity owner, you can designate a Payee to receive the monthly payments. Otherwise, you, the owner, will receive the monthly annuity payments. All payments are reported under your Social Security Number to the IRS using Form 1099-R.

Can I take out money from my annuity without any fees in certain serious situations?

Your annuity contract has two additional benefits called the Terminal Illness Waiver and the Nursing Home Confinement Waiver. They won't cost you anything extra. If you qualify for these benefits based on specific conditions, they can help you avoid withdrawal fees and market value adjustments (MVAs).

What is the Terminal Illness Waiver?

If you own a Gainbridge® annuity and you become terminally ill by any medical condition where your lifespan is nine months or less, we will waive any withdrawal fees.

What is the Nursing Home Confinement Waiver?

If you own a Gainbridge® annuity and you are confined in an Eligible Nursing Home for 90 continuous days or more, we will waive any withdrawal fees. An Eligible Nursing Home means a licensed hospital or licensed skilled or intermediate confinement nursing facility where medical treatment is available.

Annuity basics

How are annuities taxed?

The interest earned in your annuity grows tax-deferred. Withdrawals are generally taxed as ordinary income. The only exception to this is our FastBreak™ annuity, which grows non-tax deferred and interest is taxed annually as ordinary income.

What is an annuity

An annuity is a contract between you and an insurance company where you invest money in exchange for future payments, either immediately or at a later date. Annuities can be used to save for retirement or provide a steady income stream throughout your life.

You can read more on what is an annuity here.

What are the benefits of investing in an annuity?

Investing in an annuity offers several benefits and flexibility based on your money goals. Some benefits include the flexibility of getting tax-deferred growth, which allows your investments to grow without immediate tax implications, or non-tax deferred growth if you'd rather your earnings be taxed annually.

Annuities can also provide guaranteed income in retirement, helping with financial stability. Additionally, they may offer options for protection against market volatility and death benefits for beneficiaries, depending on the product chosen.

What is a rate lock?

A rate lock allows you to secure the current interest rate for a certain period while you transfer funds to purchase an annuity.

Gainbridge®'s rate lock is 30 days for ACH/Check funding and 45 days for transfers and rollovers.

What is the difference between a fixed indexed annuity and a variable annuity?

A fixed indexed annuity offers some growth potential linked to a market index, while a variable annuity's returns are directly tied to market performance and carry more risk.

What is the safest type of annuity?

The safest type of annuity is typically a fixed annuity. Fixed annuities provide guaranteed returns protecting your principal from market fluctuations. It is important to understand the issuing insurance company's rating and individual circumstances when evaluating safety.

Are annuities covered by insurance?

While annuities don't have federal government insurance, there are state guaranty associations in all 50 states. State guaranty associations provide protection up to certain limits in case the issuing insurance company fails. This coverage varies by state, so it's important to understand the specific protections available where you live.

How much money do you need to have an annuity?

Gainbridge® annuities have a minimum deposit of $1,000 for all products.

What's a Market Value Adjustment (MVA)?

A Market Value Adjustment (MVA) is a positive or negative adjustment applied to the amount of your withdrawals exceeding your Free Withdrawal Amount. It's based on interest rate changes from when you bought the annuity to when you withdraw.

Still have questions?

No problem! You can chat with one of our team members.

Let us help you take control of your financial future.